Nick West

Vice President of Customer Success

Nick is the Vice President of Customer Success at Remote Legal. He handles all elements of client services to ensure a seamless experience end to end through scheduling, billing, and production. He is not just passionate about legal services but also the power of meaningful connections and conversations.

He began his career in transcript production and now has over 20 years of experience in the court reporting industry. However, his background in the art world is what helped him hone an attention to detail and an acute understanding of how emotions are woven into everyday interactions. This perspective allows him to excel in providing top-tier customer experiences while building strong professional relationships. He has been integral in creating a service that truly understands and delivers on the client’s expectations and views every interaction with clients as a priority.

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